Privacy Policy

What we collect

We may collect your name and job title; contact information including your email address and phone number; demographic information such as postcode, preferences and interests; the property address of the space to be designed; photographs you send us of that space; and other information relevant to customer surveys or offers.

We ask for the property address for one specific reason: we use it to determine, approximately, how much sun the property gets, because sunlight exposure drives plant selection.

What we do with it

We require this information to understand your needs and provide a better service, specifically for internal record keeping, to improve our products and services, and to produce and deliver the design you have asked for. We may periodically send promotional emails about new products, special offers or other information we think you may find interesting, using the email address you provided. From time to time we may also contact you for market research purposes by email, phone or mail, and we may use the information to tailor the website to your interests.

Photographs of your property

Design work necessarily involves images of your property. We use them to produce your design. We do not publish a photograph of an identifiable client property in our gallery or on social media without permission. If you would rather your project never appeared publicly, say so at any point and it will not.

Security

We are committed to keeping your information secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online.

Cookies

A cookie is a small file placed on your device that helps analyze web traffic and lets a site respond to you as an individual. We may use traffic log cookies to identify which pages are being used, which helps us analyze data about web page traffic and improve the site. We only use that information for statistical analysis. A cookie gives us no access to your device and no information about you beyond the data you choose to share. You can accept or decline cookies — most browsers accept them automatically, but you can change that setting. Declining may stop parts of the site working as intended.

Links to other websites

This site may contain links to other websites of interest. Once you use a link to leave this site we have no control over that other website, so we cannot be responsible for the protection or privacy of any information you provide there. Exercise caution and read the privacy statement that applies to the site in question.

Controlling your personal information

Whenever you are asked to complete a form on this website, look for the box you can tick to indicate that you do not want the information used for direct marketing. If you have previously agreed to us using your personal information for direct marketing, you can change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of the personal information we hold about you. If you believe any information we hold is incorrect or incomplete, please write to or email us as soon as possible and we will correct it promptly.

SMS / Text Messaging and Your Consent

How you opt in. You consent to receive text messages from YardSnaps when you give us your mobile number and ask us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at (470) 748-4088. Consent to receive text messages is not a condition of purchasing any goods or services.

What we send. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.

Frequency and cost. Message frequency varies and depends on your conversation with us. Message and data rates may apply, depending on your mobile carrier and plan.

How you opt out. You can cancel at any time by replying STOP to (470) 748-4088. We will send one confirmation and then stop texting that number. Reply HELP for help, or use the contact details at the end of this policy. Full details are in our Terms & Conditions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile Information and Information Sharing

This section applies to the mobile number and text-messaging consent described above.

You can stop messages at any time by replying STOP to (470) 748-4088, and reply HELP for help. Our full text messaging terms are in our Terms & Conditions.

How Long We Keep Your Information

We keep your information only as long as we need it to provide our services, maintain business and tax records, and meet our legal obligations, after which it is deleted or de-identified. Text messaging consent records are kept for as long as you remain opted in, and for a reasonable period afterwards so we can show that consent was given and later withdrawn.

Your Rights and Choices

You control the information you share with us. At any time you may:

Unsubscribe from text messages — reply STOP to (470) 748-4088 and we will stop texting that number.
Unsubscribe from email — use the unsubscribe link in any email, or contact us.
Access the personal information we hold about you.
Update or correct anything that is out of date or wrong.
Delete your information, where we are not required to keep it.
Object to or restrict how we use it, and ask us not to sell or share it — we do not sell personal information.

To make any of these requests, contact us using the details at the end of this policy. We will not discriminate against you for exercising these rights, and we will respond within the time the law allows. Depending on where you live you may have additional rights under state or national privacy law, and we will honor them.

Children's Privacy

This website and our services are intended for adults. You must be 18 or older to submit your information or consent to receive text messages from us. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. If we make a material change to how we handle your information, we will make that clear on this page.

Support and Contact Information

Questions about this Privacy Policy, our services, or our text messaging program? Reach YardSnaps here:

Business name: YardSnaps
Phone: (470) 748-4088
Email: YardSnaps@gmail.com
Mailing address: 12461 Veterans Memorial Hwy Ste 652, Douglasville, GA 30134
Text messaging help: reply HELP to any message from us
Stop text messages: reply STOP to (470) 748-4088